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Common Questions

How do I track my order?

Once your order is dispatched, you will receive a confirmation email with a tracking link. You can use this to monitor the status of your delivery in real-time.

What is your return policy?

We offer a 30-day return window for all UK orders. Items must be in their original condition and packaging. Simply contact our customer service team to initiate the process.

Do you offer gift wrapping?

Yes, we provide premium gift wrapping for all orders. Select the option at checkout and we will pack your items in our signature navy and ivory packaging with a personalized gift note.

Where is my order dispatched from?

All orders are dispatched from our central warehouse in London. We utilize a network of trusted UK carriers to ensure your items arrive safely and on schedule.

How do I check my size?

Our size guide is available on every product page. For a precise fit, we recommend selecting the size that matches your chest measurement and choosing the 'Slim Fit' option.

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